Privacy Policy
Last updated: May 2, 2026
This Privacy Policy describes how GoKolla ("we," "us,") collects, uses, and shares information when you use our websites, applications, and related services (collectively, the "Services"). By using the Services, you agree to this policy along with our Terms of Service.
1. Information we collect
We may collect: (a) Account data such as name, email, username or handle, and profile details you provide; (b) Usage data such as device, browser, IP address, approximate location, pages viewed, and interactions with the Services; (c) Campaign and performance data such as participation in battles, scores, metrics tied to linked social accounts where you connect them, and payouts; (d) Support communications you send us; (e) Cookies and similar technologies as described below.
2. How we use information
We use information to provide, secure, and improve the Services; authenticate users; operate campaigns and leaderboards; process rewards and withdrawals where applicable; communicate with you; comply with law; detect fraud and abuse; and analyze usage in aggregate or de-identified form.
3. How we share information
We may share information with service providers who assist our operations (hosting, analytics, email, payments), subject to appropriate safeguards. We may share information with brand partners as needed to run campaigns you join (for example, reporting performance at an aggregated or account level as described in campaign terms). We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale, with notice where required.
4. Social platforms
If you connect third-party social accounts, their use of information is governed by their policies. We only access data you authorize and that we need to provide connected features.
5. Retention
We retain information for as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and context.
6. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing or portability. You may opt out of promotional emails via the unsubscribe link. You may control cookies through browser settings where applicable. To exercise rights, contact us using the information below. You may lodge a complaint with a supervisory authority where applicable.
8. Children
The Services are not directed at children under the age required for consent in their region. We do not knowingly collect personal information from children in violation of applicable law.
9. International transfers
We may process information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy and revise the "Last updated" date. Material changes may require additional notice as required by law.
11. Contact
For privacy questions or requests, contact us through the channels listed on our website or product.